(b) we are required by law or contract to disclose the information to that third party. A service is a reserve of funds in a medical system reserved for certain health services. For example, the hospital service pays for health services if you are admitted to the hospital as part of an approved admission. Please note that we are entitled to charge a legally authorised fee for this service and we will notify you at the time of your request. » Phone: 0860 99 88 77 » E-Mail: gapcover@discovery.co.za 3.2. When you install or download the Discovery Applications, you may be required to agree to the Terms and Conditions or End User License Agreement (collectively, the “EULA”) of a third party or third party. Although the EULA is independent of these Terms and Conditions and creates a separate legal relationship to which you are bound, you agree that the EULA applies to your use of the Discovery Applications. 10.4. You expressly agree that we will not provide medical advice through the Services. All content provided by Vitality, including all text, communications, photographs, images, illustrations, graphics, audio, video and audio-video clips and other materials, whether provided by us or by other users or third parties, is not intended for and should not be replaced by (a) the advice of your doctor or other healthcare professionals, (b) a visit, call or consult your doctor or other healthcare professional or (c) the information contained on or in the packaging or label of any product. If you have any health questions, please call or contact your doctor or other health care provider immediately.
If you have an emergency, call your doctor immediately. You should never ignore medical advice or delay seeking medical advice based on the content presented on a Vitality website, and you should not use the Vitality website or vitality website content to diagnose or treat any health problem. The transmission and receipt of content, in whole or in part, or communication via the Internet, e-mail or other means, does not constitute or establish a doctor-patient, therapist-patient or other relationship between health professionals. The International Travel Benefit provides members of all plans (except KeyCare plans) with emergency medical coverage for 90 days from the date of departure outside the borders of the Republic of South Africa. If your baby was born before 2018 and is enrolled in the program, you can activate post-birth benefits by creating your baby profile on www.discovery.co.za or in the Discovery app. The Council for Medical Schemes regulates medical systems, including the Discovery Health Medical Scheme. Fill out the online form and email it to mydispute@discovery.co.za or call 0860 99 88 77 to discuss your dispute. In case of emergency, go directly to the hospital. If you need a medically equipped means of transport, call 0860 999 911. They will send you an air or road emergency evacuation transport, whichever suits you best. Remember that you, a loved one or the hospital must inform us of your admission as soon as possible. 1.1.8.
“Website” means websites whose address is www.discovery.co.za or any Website whose URL is validly registered with Discovery. 8.4. You agree that if Discovery violates the terms of this Clause 8, you have the right to claim damages, including the right to claim special, incidental, consequential or consequential damages. Discovery will also have the right to sue for lost profits and loss of business and will also have the right to recover all legal fees on a scale between the lawyer and his own client. 1.1.7. “we”, “us”, “our” and “Discovery” means the Discovery Group and the medical systems operated by Discovery Health (Pty) Ltd.” 0860 100 696 “083 123 0696″ +27 11 529 2888 abroad Email: webinfo@discovery.co.za” 0860 44 55 66 Email: healthpartnerinfo@discovery.co.za 10.3. Vitality is not a licensed medical provider and has no experience in diagnosing, investigating or treating diseases of any kind or in determining the effects of a particular exercise on any medical condition. Vitality is not intended to replace medical advice, diagnosis or treatment from a professional.
You should understand that when participating in a training or training program, there is a possibility of physical injury and/or death. If you have a complaint, you can call us on 0800 07 96 97 or send an email to complaints@discovery.bank. 012 431 0500 0861 123 267 Web: www.medicalschemes.co.za If you have a medical emergency abroad, call ER24 on +27 11 529 6900 with your membership number as it appears on your membership card. You can submit an application or complaint to discovery health medical scheme by completing the online form on www.discovery.co.za or by emailing principalofficer@discovery.co.za. The Medical Plans Act allows medical systems to impose a penalty on late carpenters if an applicant or a relative of an applicant at the time of application: »0860 99 88 77 Email: administration@discovery.co.za If you are a cash register system, please contact your portfolio administrator. 5.2. You have the right to know what personal data we hold about you. If you would like to receive a copy, please fill out a form called the “Access Request Form” on www.discovery.co.za and provide the desired information. We will take all reasonable steps to confirm your identity before providing details of your personal data 1.1.1. “Competent person” means any person who has the legal authority to consent to an act or decision in matters concerning a child, such as a parent or guardian. www.discovery.co.za/medical-aid/your-medical-claims. You must be logged in to the website to find the information you need.
Get help at any time of the day – just ask a question or request a document and get an instant answer. If you need additional assistance with your request for medical assistance, our agents are available to chat with you. 18.2. If any provision of this User Agreement is found to be illegal, invalid or unenforceable, such illegality, invalidity or unenforceability shall not affect the remaining provisions of this User Agreement. In case of emergency, you can go directly to the hospital. Alternatively, in the event of an emergency, medically equipped transportation can be arranged by calling Discovery 911 on 0860 999 911. 13.1. DrConnect is an app-based platform developed by Discovery and HealthTap that can be used by members of medical systems managed by Discovery Health (Pty) Limited to access medical information. Discovery Health Medical Scheme is regulated by the Council for Medical Schemes. You may contact the Commission at any stage of the complaints process, but we recommend that you first follow the steps above to resolve your complaint before contacting the Council.
Council for Medical Schemes contact information: Council for Medical Schemes Complaints Unit, Block A, Eco Glades 2 Office Park, 420 Witch-Hazel Avenue, Eco Park, Centurion 0157 |complaints@medicalschemes.com | 0861 123 267 | www.medicalschemes.com claims@discovery.co.za email. Don`t forget to enter your membership number in the subject line of the email. The Africa Evacuation Allowance covers you for emergency medical evacuations from certain sub-Saharan African countries to South Africa. The Evacuation Allowance in Africa is available for all plans except KeyCare plans. The list of Africans can be found here. 7.5. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically comply with all legal requirements that notices must be in writing.
