Legal Tracker training programs are designed to help our clients and users quickly and securely become familiar with all aspects of Legal Tracker. Training options are available for all budgets and needs, including self-paced training or weekly online training available on our help website, Personal Legal Tracker boot camps, and customized training tailored specifically to the unique needs of your legal department. Access our online help page for 24/7 self-directed support via the help link at the top right of each Legal Tracker page. On the help page, you can watch video tutorials, read tutorials, and sign up for weekly live training. Whether at the beginning of your legal research or after encountering an obstacle, referral lawyers can help you advance your legal follow-up clients can always contact our technical support team. Get answers about installation, implementation, or challenges you face. Your company`s internal support contact information is also linked at the bottom of each tracking page. If you have any questions about your customer`s legal tracking requirements and product instructions, please contact your customer`s customer support contact. Contact information is linked at the bottom of each tracking page. Thomson Reuters Joanne Fowler Phone: 07990563250 Email: joanne.fowler@thomsonreuters.com Tracker is the highest rated and most widely used administration, e-invoicing and analytics system.
It enables in-house legal departments to gain visibility into all legal work, implement cost control best practices, reduce expenses (typically 5-15% in the first year), realize service efficiency, and generate real-time reports. The experts on our professional services team are able to provide on-site training to corporate legal departments and law firms supporting legal services. If you are unable to log in or access the Legal Tracker link, please send an email to: Legal Tracker Support Live support is available to corporate legal clients 24/5, Sunday at 6 p.m. to Friday at 8 p.m. Central Time, excluding holidays. Help is always available for Legal Tracker users in legal departments and business law firms. United States: 1-800-327-8829 (Option 2, Option 2) UK/EU: +44 (0)20 3788 3125 (Option 2, Option 2)24-hour supportSunday 6pm – Friday 8pm Central Legal Optimization Clinic – Basic This clinic is for new follow-up coordinators and system administrators. Each clinic is led by Tracker Professional Services Consultants who provide guidance and best practices from their extensive tracker experience, including customer success, support, and implementation. Customers will be guided through the tracking functionality in their own databases, and engaged participants will have a better understanding of how to get the most out of their system, save money, automate workflows, and leverage advanced reporting capabilities. All dates and locations are listed below, and the cost of the clinic is $2,800.
Do you have the same question? Follow this question. Your firm`s Legal Tracker administrator is linked at the bottom of every page of Legal Tracker. The help page is accessible in the product in the top right corner of each page and should help resolve most questions about the tracking product. To access the FAQ section, go to the HELP icon in the product (menu from left to bottom), select the Learning Center, and then select FAQ. Our help page is available 24/7 via the help link at the top right of each Legal Tracker page. For performance and product access issues that cannot be resolved by the above resources, please use the “Click here to contact Legal Tracker Support” link available at the bottom of each law firm`s user page in Legal Tracker. Search by typing your question at the top of the page or searching by topic. For all other questions about tracker products, the support team is available Monday to Friday from 8:00 to 02:00 GMT, excluding public holidays. Email: LegalTracker-Support@tr.com OFFICE SUPPLIER NUMBER: How do I update the office supplier number on an invoice to include future invoices from this company? View response Sign in to the help page for weekly live training. On the help site, you can check out short on-demand tutorials that cover all the important topics of follow-up. Watch short video tutorials on all aspects of Legal Tracker on our help page.
Legal Optimization Clinic – Advanced This clinic is intended for tracker coordinators and system administrators who are already familiar with trackers. Each clinic is led by consultants from Tracker Professional Services who share best practices and real-world examples that help hundreds of clients optimize their systems. Clients will be guided through some of Tracker`s most powerful and advanced features, and dedicated attendees will leave the clinic with practical recommendations to ensure a streamlined and highly functional system. The agenda is listed below, as are the locations, and the cost of the clinic is $3,000. Live Chat: Access via Westlaw Available to all customers from 7:00 a.m. to 10:00 p.m. (CST) Monday to Friday Sign up for a weekly live training on the help page. Phone: 1-800-REF-ATTY (1-800-733-2889) Law students call 1-800-850-WEST (1-800-850-9378) Contact Email: LegalTracker-Support@tr.com Phone: +44 (0)20 3788 3125 Options 2, 2.
